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Someone recently observed that one in seven painting projects that begin with one painting contractor will end with another.  Why?

Maybe the contractor realizes his bid was too low and isn't motivated to work.  Maybe after beginning, the contractor realizes he can’t handle the workload in the allotted time.  Or maybe the painting contractor’s painters have just  off the home owner.  Cigarettes?  Loud radios?  Trash? 

The simple fact is that most painting projects are exceedingly complicated.  There is always a host of unknowns and only seasoned contractors make sure their all bases are covered.   Only a quality painting contractor realizes the value of communicating with the client and making sure they are always informed with the progress.  But what can go wrong?

Details like  “What if I want to make changes along the way?” may not be clearly spelled out.

Scheduling issues like “When is the job guaranteed to be completed?”

“What happens when a color or the sheen of the paint doesn’t match what the customer expected?” 

Who pays for accidents as when a ladder collapses or a window gets broken?  Who cleans up when the job is completed and what constitutes ‘clean’?”

Painting is complicated because it isn’t performed in a plant or a warehouse where variables can easily be controlled.   Setting up ladders on carpet, working over someone’s patio and laboring around pricey home accessories is not an easy task.  It is easy for things to get scratched, floors dinged or items marked.  Almost every task along the way involves a painter doing something he has done multiple times, but his surroundings change every time.   Sanding involves dust.   Staining and painting invloves odors.  Painting repairs may involve extensive substrate repair depending on what makes the client happiest.  And different standards are always being applied.  Finally, one person’s level of quality may not suffice for another’s.  These are just some of the things that make a painting contractor’s work so complicated.  Make sure you and your painting contractor are in sync before you begin your job.

 

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